Sales Policy

Effective Date: January 8, 2025

At Hubglasni, we strive to provide our customers with high-quality sports equipment, excellent service, and a smooth shopping experience. This Sales Policy outlines the terms and conditions that apply when purchasing products from our website or through our services.

1. Pricing

  • Product Pricing: All prices on our website are listed in U.S. dollars and are subject to change without notice. Prices include only the cost of the product and may exclude taxes, shipping fees, or handling charges, unless specified otherwise during checkout.

  • Sales Tax: Sales tax is applied to orders where required by state and local law. The applicable sales tax rate will be calculated at checkout based on your shipping address.

  • Discounts and Promotions: We occasionally offer discounts, sales, or promotions. These promotions may have specific terms and conditions, including expiration dates, restrictions, or exclusions. Discounts cannot be applied retroactively to previous purchases or combined with other offers unless explicitly stated.

2. Payment Methods

We accept the following forms of payment for orders:

  • Credit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Debit cards (with major credit card logos)
  • Other forms of secure payment as indicated on our website

Note: All payment methods are subject to verification, and your order will not be processed until payment is confirmed. We do not store sensitive payment information (such as credit card numbers) on our servers.

3. Order Confirmation

After placing an order, you will receive an order confirmation email containing details about your purchase, including the items ordered, shipping address, and total cost. This email serves as a receipt for your transaction. Please review the order details carefully. If you find any discrepancies, contact us immediately at info@hubglasni.com or (909) 461-3371.

4. Order Processing & Shipping

  • Processing Time: Most orders are processed within 1-3 business days of receipt, unless otherwise specified. Processing times may vary depending on product availability, order volume, or holidays. You will be notified if there are any delays with your order.

  • Shipping Methods: We offer a variety of shipping options, including standard and expedited shipping, depending on the destination. Shipping costs will be calculated at checkout based on the size, weight of your order, and delivery location.

  • Shipping Restrictions: Currently, we only ship within the United States. International shipping options may be available in the future, so please check back for updates.

  • Shipping Fees: Shipping fees are based on the selected shipping method and will be calculated at checkout. Hubglasni is not responsible for any customs fees or import duties that may be applicable for international shipments (if offered).

  • Delivery Time: Delivery times vary based on the shipping method selected and the destination. Hubglasni is not responsible for delays caused by carriers or factors outside of our control (e.g., weather, public holidays, etc.).

5. Order Cancellations

Orders can only be canceled if they have not yet been processed or shipped. To request a cancellation, please contact our customer service team as soon as possible at info@hubglasni.com or (909) 461-3371. Once an order has been shipped, it cannot be canceled, and the standard return process will apply.

6. Backorders and Out-of-Stock Items

In the event that an item is out of stock or on backorder, we will notify you via email with an estimated restock date. You may choose to wait for the item to become available, cancel the item from your order, or substitute it with a similar item.

7. Return and Refund Policy

Our Refund and Returns Policy provides detailed information about how to return an item, eligibility for refunds, and how to proceed with a return. Please refer to the Refund and Returns Policy for more details.

  • Returns: Items can be returned within 30 days of purchase in new, unused condition (unless defective).
  • Refunds: Refunds will be issued to the original payment method once the returned item is processed.

8. Product Availability

While we make every effort to ensure that the products listed on our website are available, stock levels may fluctuate. In the rare case that an item is unavailable or out of stock after your purchase, we will notify you as soon as possible and offer an alternative or a refund.

9. Limitations of Liability

Hubglasni is not responsible for any errors in product descriptions, images, or pricing on our website. In the event of an error, we reserve the right to correct the error, cancel the order, or provide a refund if necessary. Our liability for any loss or damage incurred during the purchase process is limited to the amount of the purchase price of the affected item(s).

10. Changes to This Sales Policy

We may update this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please review this policy periodically to stay informed about our sales terms and conditions.

11. Contact Us

If you have any questions about our Sales Policy or need assistance with an order, please contact us: