Sales Policy โ€“ HUBGLASNI

EFFECTIVE DATE: MARCH 5, 2025

EXPIRATION DATE: MARCH 5, 2026

At HUBGLASNI, we are committed to providing high-quality sports equipment to athletes and fitness enthusiasts at all levels. This Sales Policy outlines the terms and conditions for purchasing products from our website. By making a purchase from HUBGLASNI, you agree to the terms outlined in this policy.


1. PRODUCT AVAILABILITY

We aim to offer a wide selection of sports gear, but product availability may change based on stock levels and demand. If an item becomes unavailable after your order is placed, we will notify you immediately and provide options such as:
โœ” Backordering: If the product is expected to be restocked soon, we can place the product on backorder and ship it once available.
โœ” Substitution: If a similar product is available, we may offer it as a substitute.
โœ” Refund: If the product is no longer available, we will issue a full refund for the unavailable item.


2. ORDER PROCESSING AND PAYMENT

  • Order Confirmation: After placing an order, you will receive an email confirming your order details. This is an acknowledgment of your order, not an acceptance. Your order will be processed and shipped once payment is confirmed.
  • Payment Methods: We accept various payment methods including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options.
  • Pricing: All prices are listed in U.S. dollars (USD). Prices may change, but the price at the time of your order will be the final price charged.
  • Payment Authorization: When you place an order, we authorize your payment method to confirm funds are available. However, the payment will only be charged once your order is processed and ready for shipment.

3. SHIPPING AND DELIVERY

  • Shipping Methods: We offer various shipping options depending on your location. Shipping costs are calculated during checkout based on the size, weight, and destination of your order.
  • Order Processing Time: Orders are generally processed within 1-2 business days. During peak seasons or sales, processing may take longer. We will notify you promptly if there is a delay.
  • Shipping Time: Once processed, orders typically arrive within 5-7 business days for domestic U.S. orders. Expedited shipping is available for faster delivery. International orders may take longer depending on the destination.

For more details, please refer to our Shipping Policy.


4. RETURNS AND EXCHANGES

We want you to be completely satisfied with your purchase. If you’re not happy with your product, we offer returns and exchanges according to our Return and Exchange Policy. Returns must be made within 30 days of receiving your order, and items must be unused and in their original condition with all packaging and tags intact.


5. PRICE ERRORS

While we strive to ensure that prices are accurate, errors can occasionally occur. If a product is listed at an incorrect price, we will notify you and give you the option to either proceed with the corrected price or cancel your order for a full refund.


6. TAXES AND DUTIES

  • Sales Tax: Sales tax will be added to orders based on your shipping address. The tax will be calculated during checkout and added to your order total.
  • Customs Duties and Taxes: For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by the customs authorities of their country. These fees are not included in the price or shipping cost and will be collected by customs upon delivery.

7. GIFT CARDS AND PROMOTIONS

  • Gift Cards: We offer ZENIGLASN gift cards for your convenience. Gift cards are non-refundable and can be used toward the purchase of any product on our website.
  • Promotions and Discounts: We may offer promotional codes or discounts from time to time. These discounts cannot be combined unless explicitly stated. All promotions are subject to change and may have specific terms and conditions.

8. CUSTOMER SERVICE

We are committed to providing the best customer service. If you have any questions or need help with your order, please do not hesitate to contact us. Our team is always here to assist you with any inquiries related to our products, services, or policies.


9. CUSTOMER RESPONSIBILITIES

You are responsible for providing accurate and complete information when placing an order, including your billing and shipping addresses. Any issues resulting from incorrect or incomplete information provided at the time of purchase may result in delays or additional charges for redelivery.


10. CHANGES TO THIS SALES POLICY

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website or placing an order after any updates to this policy, you accept the revised terms.


11. CONTACT INFORMATION

For any questions, concerns, or inquiries related to this Sales Policy, please contact us:

๐Ÿ“ Address: 1157 Claremont Pl, Pomona, California
๐Ÿ“ž Phone: (909) 461-3371
๐Ÿ“ง Email: info@hubglasni.com
๐ŸŒŽ Website: https://hubglasni.com