Shipping Policy – HUBGLASNI

EFFECTIVE DATE: MARCH 5, 2025

At HUBGLASNI, we are committed to providing fast and reliable shipping for all of our customers. This Shipping Policy outlines the various shipping methods, delivery times, and costs associated with your purchase. By making a purchase from HUBGLASNI, you agree to the terms outlined in this policy.

1. SHIPPING METHODS AND COSTS

We offer multiple shipping options to meet your needs. Shipping costs are calculated during checkout based on the size, weight, and destination of your order.

Available Shipping Methods

  • Standard Shipping: Typically takes 5-7 business days for domestic U.S. orders.
  • Expedited Shipping: Typically takes 2-3 business days for faster delivery within the U.S.
  • International Shipping: Shipping times for international orders may vary, generally taking 7-14 business days depending on the destination country.

Shipping fees are calculated at checkout based on the shipping method you choose.

2. ORDER PROCESSING AND HANDLING

  • Order Confirmation: After placing an order, you will receive an email confirming the details of your purchase. This serves as acknowledgment of your order, but does not constitute an acceptance of the order.
  • Processing Time: Orders are typically processed within 1-2 business days of receiving your payment. During peak seasons or special promotions, processing may take longer, and we will notify you of any delays.

3. SHIPPING TIME AND DELIVERY

  • Domestic Shipping: Once your order is processed, domestic shipments usually take 5-7 business days with standard shipping or 2-3 business days with expedited shipping.
  • International Shipping: For international orders, shipping times can vary depending on the destination country. On average, international shipments take 7-14 business days. However, customs procedures may cause additional delays, and HUBGLASNI is not responsible for delays due to customs.

4. TRACKING YOUR ORDER

Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use the tracking number to track your package directly on the carrier’s website (e.g., UPS, FedEx, DHL). If you have any trouble tracking your order, our customer service team is available to assist you.

5. SHIPPING INSURANCE

We offer optional shipping insurance to protect your order against loss, theft, or damage during transit. If you are purchasing higher-value items, we recommend adding insurance to your order for peace of mind. The cost of shipping insurance will be added during checkout.

6. ADDRESS VERIFICATION

Please ensure that the shipping address provided during checkout is accurate and complete. HUBGLASNI is not responsible for delays or issues caused by incorrect or incomplete addresses. If you notice an error in your shipping address after placing your order, please contact us immediately at info@hubglasni.com to make the necessary corrections.

7. DAMAGED OR LOST PACKAGES

If your order is damaged or lost during shipping, please contact us within 48 hours of delivery or after the expected delivery date. We will work with the carrier to resolve the issue. If the package is confirmed as lost or damaged, we will either send a replacement or issue a refund based on the situation.

8. INTERNATIONAL SHIPPING

  • Shipping Fees: Shipping fees for international orders will be calculated during checkout based on the size, weight, and destination of your order.
  • Customs Duties and Taxes: International customers are responsible for any customs duties, taxes, or import fees imposed by their country’s authorities. These charges are not included in the product price or shipping fees and will be collected by customs upon delivery.
  • Customs Delays: HUBGLASNI is not responsible for any delays caused by customs procedures. Customs may delay your order beyond the typical shipping window, and such delays are out of our control.

9. SHIPPING RESTRICTIONS

Certain products may be restricted from shipping to specific regions or countries due to regulatory or logistical constraints. If we are unable to ship an item to your location, we will notify you promptly and offer alternatives, including a full refund if necessary.

10. CHANGES TO THIS SHIPPING POLICY

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website or making purchases after these changes, you accept the revised terms.

11. CONTACT INFORMATION

If you have any questions or need assistance with shipping, please feel free to contact us:

📍 Address: 1157 Claremont Pl, Pomona, California
📞 Phone: (909) 461-3371
📧 Email: info@hubglasni.com
🌎 Website: https://hubglasni.com